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Luxembourg, 02.11.2015

Beijing-based Air China Cargo – China’s largest international airline – also signed a landmark agreement with Wallenborn to provide all import cargo handling services at 112 offline locations in 26 countries.

Previously, the airline had multiple agreements but Wallenborn was able to seamlessly integrate all contracts under one standard Service Level Agreement which includes standards for check-ins, messaging and handovers to customers.

Jason Breakwell, Manager, Development & Key Accounts at Wallenborn, and the strategic key account manager for Air China Cargo since 2012, remarked:“The key to this successful collaboration has been openness and trust. We provide a ‘total care’ package to Air China Cargo which not only requires comprehensive RFS networks from the airline’s freighter hubs at AMS (Amsterdam Schiphol) and FRA (Frankfurt) and its passenger stations, but also involves a whole range of service enhancements. This includes customer service, dedicated Chinese-speaking staff, ULD management, Customs services, project management, eFreight implementation and offline handling. We are proud to be an important partner to Air China Cargo and to be helping the airline to blossom across Europe.”

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Luxembourg, 01.10.2015

Previously, Europe’s largest all-cargo airline worked with around 30 different trucking companies to distribute freight across the continent and support its growing cargo operation. In 2015, the airline recorded an 8.7% growth in demand and operated some 6.9 billion freight ton-kilometres. By consolidating its number of partners, Cargolux has not only achieved important business efficiencies but also benefited from new technology advancements, a fresh approach to how it manages offline handling, and the opportunity to further develop its range of products.

Wallenborn is now one of a small group of Cargolux’s preferred ground logistics partners in Europe and has earned a growing share of the airline’s more than 50,000 truck journeys across the continent, covering a reported distance in excess of 33 million kilometres per year.

With its extended contract, Wallenborn now provides road transport services for Cargolux to and from, and within, the United Kingdom and Italy, two of the airline’s prime markets in Europe. It has also been awarded responsibility to manage all of the carrier’s offline cargo handling services in Italy and the UK.

While service quality and value underpin the relationship between the two companies, which first began in 2004, Cargolux has also recognised Wallenborn’s ability to improve the flow of real-time information for its customers and create new revenue generation opportunities in key vertical markets. These include enhancing its ability to attract new customers in sectors such as aerospace, fashion and healthcare. On the technology front, Wallenborn has already implemented a new messaging platform and a system to measure the performance of road feeder services.

Jason Holt, Executive Vice President Flight Operations at Cargolux, commented:“The UK is an essential market for Cargolux with large volumes of prestige goods moving in both directions across the Channel. Similarly, we hold a strong position in the Italian market and road feeder services to and from Milan Malpensa are indispensable to Cargolux Italia, our successful local subsidiary. Cargolux selected Wallenborn as RFS and handling partner because they meet important criteria: their modern fleet consisting of Euro 6 type vehicles, enabling many transport options and complying with ambitious emission standards set by Brussels; sufficient capacity of multiple vehicle types; fast turnaround times at the airports in scope; up-to-date and adaptable IT system guaranteeing excellent connectivity with Cargolux; and last but not least, their wealth of experience. This enhances our services to the benefit of our clients, standardises our offering and saves costs at the end of the day.”

Frantz Wallenborn, President & CEO, said: “As a company headquartered in Luxembourg we are extremely proud to have extended our contract with Cargolux. Like Wallenborn, the airline believes in delivering the highest levels of customer service and in using technologies that improve our performance and give our customers more visibility based on fast and accurate information. We also share a commitment to operating the most modern and efficient fleets and to the development of tailored products that create new opportunities for us and our customers. I am confident that our longstanding relationship with Cargolux will continue to grow through the joint benefits we can offer each other.”

Cargolux has a highly developed and reliable road feeder services network serving three European hubs in Luxembourg, Milan and Prestwick, and an advanced truck management system at the Luxair Cargo Centre, synchronised with the ‘waves’ of flights it operates in and out of Luxembourg. The airline’s fleet of modern Boeing 747-8F and Boeing 747-400 freighters serve a worldwide network covering some 90 destinations.

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Luxembourg, 01.09.2015

In its latest figures for Q1 2016, ABC reported 27% year-on-year growth, carrying 132,000 tonnes over the opening three months of the year. March 2016 was the most successful month in the airline’s 12-year history as its volumes rose 35% to 51,000 tonnes. In the last year, ABC’s growth has been accelerated by the addition of more new routes to its network, including Singapore, Hanoi, Helsinki, Los Angeles and Atlanta, as well as additional frequencies on prime markets such as Tokyo. The start of the year also saw ABC extend its coverage into Africa through an ACMI partnership with CargoLogicAir which added Libreville, Johannesburg and Nairobi to its schedule.

Commenting on the contract extension, Frantz Wallenborn noted: “It has given us great pleasure to witness the impressive growth of AirBridgeCargo and we expect this to continue in the future as the airline continues to invest in its fleet and grows its global network in new continents including Africa and South America. Our investment in highly specialised products, including our ‘BIG’ fleet of trailers and drivers, has played an important role in helping AirBridgeCargo to become the leading freighter operator at several major European airports.

“AirBridgeCargo requires strong and innovative partners who are able to provide highly flexible support at major hubs such as AMS-Schiphol, Milan-MXP and Paris-CDG. Through our consistent investments in hardware and personnel we have demonstrated our commitment to anticipate and match the needs of AirBridgeCargo as its growth continues to outpace the market. As long-term partners, this relationship has helped both companies to grow in terms of scale, scope and products.”

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Luxembourg, 08.05.2015

Speaking from the Wallenborn exhibition space in the heart of the buzzing “Air Cargo Europe” hall, Mr Frantz Wallenborn, the Group President and CEO, stated: “This is our third successive attendance at “Transport Logistic”, the foremost meeting place for supply chain professionals. Since our first participation at Air Cargo Europe in 2011 our capabilities and capacity grew substantially and we are now recognised as the European leader in our market segment. Therefore, it was fitting that our presence in Munich was our largest yet and we received a record number of visitors. I was especially honoured to welcome our Luxembourg Minister of Sustainable Development and Infrastructure, Mr François Bausch. I took the opportunity to present to him our latest service and network developments and to emphasise our success in raising awareness of Luxembourg amongst our numerous multinational customers.”

During the last five years, the Wallenborn group, with its thirteen offices in eleven countries, has extended its air-cargo road feeder network to connect 120 airports across Europe. 

This network, recently reinforced by the opening of service centres in Milan and Vienna, offers trucking, handling and track and trace. Besides its leadership in Europe, Wallenborn expanded to the Middle East opening offices in Dubai and Sharjah in the United Arab Emirates; more developments in the Gulf region will be announced very soon. At the same time, Wallenborn has developed a wide range of products including GDP validated services for the healthcare sector and TAPA TSR certified services for highly vulnerable cargo.

Summing up, Mr Wallenborn noted: “Luxembourg, thanks to its location and sector professionals, has a lot to offer in terms of logistics expertise, infrastructure and innovation. I am proud of the efforts made by all of my team to promote Luxembourg to an international audience.”